| Q1:What is your term of payment? |
| A1:For sample order below 20,we do full payment in advance.For bulk order ,we do TT with 30% deposit in advance and 70% balance onsight of BL. |
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| Q2:What's your warranty terms? |
| A2: We offer 1 year warranty term for not man-made broken, please contact us for details. |
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| Q3:Can we do customized logo or other colour on product? |
| A3: Yes, we can. |
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| Q4: What's the lead time? What is your terms of delivery? |
| A4: It usually takes about 25-40 days for production based on different quantity; Delivery available for EXW, FOB, CFR, CIF, DDU. |
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| Q5: Can I get some samples? |
| A5: Yes, sample order is always available for quality check and test. Considering electric motorcycle as big iterm with certern value, we do not offer free sample and transportation fee is not contained in sample price. |
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| Q6: Can I mix different models in one container? |
| Q6: Yes, different modeld can be mixed in one container. |
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| Q7: Do you have the products in stock? |
| A7: No. All our products are produced according to your order requirement, including the samples |
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| Q8: What's your after-sales service? |
| A8: We will provide technical support, any problem, we will make our every effort to help to solve. |
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| Q9: How does your factory do regarding quality control? |
| A9: Quality is priority. We always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before it's packed for shipment. |
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| Q10:Will you deliver the right goods as ordered? How can I trust you? |
| A10:Yes, we will. The core of our company culture is honesty and credit. PARDO has always been a gold supplier to MIC. If you check with MIC, you will find that we have never received any complaints from customers. |
Audited Supplier 
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